Have you ever seen the results of an election and thought to yourself, “I knew it!” This is a common tendency, and it is a universal occurrence. Events in the past seem more predictable than they were in reality.

Soft skills refer to non-professional talents related to how you operate. They include how you connect with the people you interact with, especially in a work place, handle problems, and manage your workload.

The framing effect is a cognitive bias that influences our thinking and decision-making capability when said in different ways.